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(Blog / AI Automation)

AI Automation

Everything we've written about ai automation. 7 articles.

An inbox and a phone wired into an AI assistant that sorts and routes incoming requests

AI Automation8 min

AI for customer service over email and phone: beyond WhatsApp

WhatsApp is just one channel. What AI can actually do today with your info@ inbox and the phone nobody picks up, what should stay with a human, and what it costs to do it right.

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Two paths: a fixed-rule workflow and a conversational AI agent

AI Automation7 min

AI agents vs. simple automation: which one does your business need

A fixed-rule workflow and an AI agent solve different problems. How to know which one your business needs, with examples, real pricing, and the signals that tell you when each one is the right call.

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A dashboard breaking down the costs of an AI automation project for a small business

AI Automation8 min

How much does it cost to implement AI in a small business (with real examples)

What implementing AI actually costs: real prices for flows, chatbots and agents, three examples with numbers from Argentina, Uruguay and Colombia, and how to work out the return before you invest.

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Control panel showing a company's automation flows, each with an assigned owner

AI Automation11 min

Automation policy: 6 rules so automating doesn't end up costing you

Who can automate what, which data can go into an AI tool, and who answers when a flow breaks. The six rules that prevent chaos — and where the real savings are.

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Two-axis matrix with a company's tasks sorted by repetition and by how much human judgment they need

AI Automation10 min

Where to start digitizing your business (and in what order)

A two-axis rule for deciding what to digitize first, what to leave for later and what to never touch. With the matrix, the costliest mistakes and what a diagnosis costs.

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AI chatbot answering customer questions on WhatsApp around the clock

AI Automation9 min

AI Chatbot for WhatsApp: What It Can Do for Your Business (With Examples)

An AI chatbot on WhatsApp answers questions instantly, qualifies leads, and books appointments 24/7. What it can do, what it costs, and how to set it up.

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AI assistant automating a small business's processes from a control panel

AI Automation9 min

AI automation for small businesses: 7 processes you can hand off today

AI automation for small businesses: 7 processes you can hand off today —inquiries, leads, invoices, reports— with concrete examples and pricing from USD 600.

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